Arcadia Online Payment Options

Secure payments via PayFast

Arcadia Online has made every effort to provide its customers with secure online payment options that do not waiver on security but make transactions as safe and easy as possible.

Customers can be assured that all transactions processed online use “Extended Validation SSL with 256-bit encryption” the highest, level of encryption currently available and you can select from the various payment options listed below.

Mastercard VisaCapitecInstant EFTmobicred
Instant Electronic Funds Transfer "EFT"

EFTCapitec

Instant EFT is PayFast's patented, revolutionary method of completing online purchases by making an internet banking transfer (EFT) which gets instantly verified. There is no two day wait, you don’t need to send in proof of payment and it can be used with South Africa’s biggest banks: ABSA, Capitec, FNB, Nedbank and Standard Bank. Instant EFT puts you in touch with the large number of online shoppers without credit cards but with access to internet banking.

The benefits of using Instant EFT are:

  • Your purchase is approved immediately, no waiting and hassle free
  • No transaction fees.
  • No disclosing of financial information.
  • No proof of payment required

Frequently Asked Questions:

  • Which banks can I use?
    Currently we can process Instant EFT when customers have accounts with South Africa’s major banks: ABSA, Capitec, FNB, Nedbank and Standard Bank.
  • Does it require any additional software to use Instant EFT?
    No. Unlike other systems, you do not need to install any special software. Transactions can be made on PCs, Macs and most mobile devices (such as Blackberry, iPhone, iPad, Android etc.)
  • Do you need to send proof of payment when purchasing?
    No. Neither the shopper, nor the merchant need to confirm the transfer. PayFast’s system confirms that the actual amount has been transferred, so there’s no need for calls, faxes or emails.

For more information on PayFast's Instant EFT please take the time to watch their video below.

 

Credit & Cheque Cards

Via PayFast we accept Visa and MasterCard payments, customers can make secure and instant payments with Visa and MasterCard credit cards with NO transaction fees

Benefits are:

  • Your purchase is approved immediately, no waiting and no hassle
  • No transaction fees.
  • No disclosing of financial information.
  • No proof of payment required

Using your Cheque Card with PayD

Debit Cards

payD system is one of the safest and easiest ways to shop online and it's all about simplicity, convenience and security. You can purchase using your PIN-based debit, credit or cheque cards.

Simply enter your card and mobile phone number and then authenticate the transaction on your mobile phone.  All you need is:

Supported card-issuing banks:

  • Standard Bank
  • ABSA
  • Nedbank

Supported mobile operators:

  • MTN
  • Vodacom

Using your Debit card with PayD

MasterPass
MasterPass

MasterPass is a simple, convenient, trusted digital wallet from MasterCard for faster, safer shopping which you can use to purchase online via the PayFast Gateway at Arcadia Online.

MasterPass works with all major credit, cheque and debit cards and secures the users data using industry leading technology.

GETTING STARTED :-

  • Step 1: Download MasterPass App.: In order to pay using MasterPass you must have the MasterPass App on your smartphone. The MasterPass App can be found at:
  • Step 2: Activate your phone: To secure your device for MasterPass payments, the App will send one SMS. Normal mobile network rates will apply. This will only happen once.
  • Step 3: Setup your MasterPass account: Your MasterPass account will allow you to save contact and billing information securely on the MasterPass system.
  • Step 4: Add your bank card to your MasterPass account: You can add credit, debit, or reloadable prepaid cards from MasterCard, Maestro and Visa.
  • Step 5: You are now ready to shop with MasterPass by MasterCard

HOW DO I PAY USING MASTERPASS?

When you have finished shopping, complete your order by providing the necessary delivery details and once you have been re-directed to PayFast’s secure online gateway select the MasterPass option.

If it’s your first time using MasterPass

  • You will be asked to select your country of residence and language
  • Then you will be asked to select your wallet
  • MasterPass will present a code on screen. Use the MasterPass App on your smartphone to scan the code and authorise your payment.

Once payment has been authorised you will be returned to Arcadia Online to receive your order confirmation.

MasterPass Help: For MasterPass account help visit the MasterPass Support FAQs

FREQUENTLY ASKED QUESTIONS:

    • How much does MasterPass Cost:- There are no fees for consumers to use MasterPass. As the merchant you will pay a small per transaction fee as with all our other payment methods.
    • Do you require specific software? :- Yes, you will need to download the free MasterPass app for either their Android or iOS device (such as Blackberry, iPhone, iPad, Android etc.).
    • Payment methods supported :- MasterPass is an open platform. Along with MasterCard-branded cards, the service allows consumers to pay with Visa and other branded credit, debit, and cheque cards. At this stage, American Express and Diners Club are excluded.
    • How do I pay using MasterPass? :- When you are ready to check out, simply choose to pay using PayFast and once you have been re-directed to PayFast’s secure online gateway select the MasterPass option.
mobicred
mobicred

mobicred is a simple & convenient credit facility that allows you to safely shop online with participating retailers such as Arcadia Online.

mobicred is an online account that gives you access to credit, which they can use to purchase online via the PayFast Gateway at Arcadia Online. The facility works in a similar fashion to retail store credit: only online. mobicred only levies monthly fees while the account is used (unlike most credit cards).

Benefits

  • Easy online credit application with an instant response...
  • One single monthly instalment
  • 100% secure and payments clear instantly
  • Enables customers to shop online without credit cards
  • Available to customers from most SA banks

Money Back Guarantee

Our Commitment
Money Back Guarantee

We stand behind every product we sell with our unconditional money back guarantee. That’s why you can always feel confident and secure when ordering from Arcadia Online. If you are not 100% satisfied with the item(s) you've ordered from us, you can return it within 90 days from date of purchase and we’ll be happy to replace it or refund you the cost of the item(s) – simply contact us on 086 027 2234 or email us.

Please remember to contact us before returning an item so we can arrange to have the item collected at no expense to yourself.

Should you have any questions or wish to know more about our various options, please do not hesitate to contact us on 086 027 2234 or email customerservice@arcadiaonline.co.za

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